What is ePacket? Delivery, Shipping & Tracking Explained

If you're a dropshipping business owner (or want to be one) who is looking for low shipping costs and an efficient way to ship products to your customers, you may have heard about ePacket.

But what is it, exactly? And how can you use it to ship your products?

In this beginners guide, we will discuss everything you need to know about ePacket delivery. We'll cover what it is, how it works, and the steps needed to use it yourself!

What is ePacket?

ePacket is a shipping option offered by China Post and several other postal services. It allows for faster delivery of small parcels to countries outside of China.

The service was launched in 2011 in response to the growing demand for e-commerce. It is now available in over 30 countries, including the United States, Canada, Australia, and most of Europe. It's a great option for anyone with online stores that wish to do business in China or Hong Kong.

What Is ePacket Delivery?

ePacket deliveries is a shipping option offered by various postal services and private couriers. It is a fast, relatively inexpensive way to send small packages with international shipping.

ePacket delivery was created to meet the needs of online retailers who sell small items such as jewelry, clothing, and electronic accessories. The service is available to countries that have agreements with the United States Postal Service.

Typically, ePacket deliveries take seven to twenty days from the time the package is mailed until it is delivered. The shipping cost is usually based on the weight and size of the package, as well as the distance it is traveling. ePacket delivery is a convenient option for both buyers and sellers, and it has become increasingly popular in recent years.

What is ePacket Shipping?  

ePacket shipping is a service created by the USPS and China Post that allows small businesses to ship products quickly and affordably to customers in other countries.

One of the benefits of ePacket shipping is that it offers tracking information throughout the shipping process, so businesses can keep tabs on their products as they make their way to their destination.

In addition, ePacket shipping typically arrives within 10-15 days, making it a faster option than traditional shipping methods. For these reasons, ePacket shipping has become a popular option for small businesses that sell products internationally.

How Does ePacket work? 

ePacket works like this. When a customer orders an item from your online store, you will purchase the item from your supplier in China and have it shipped to your customer's address using ePacket.

Once the item arrives at its destination, the customer will receive an ePacket tracking number that they can use to track the progress of their order.

How Long Does It Take for Epacket Delivery?

The length of time ePacket delivery takes to reach your customer depends on the distance the package is traveling. The origin is from China and Hong Kong. Delivery to the United States typically takes 7-20 days, while delivery to Australia, and New Zealand can take 10-14 days.

However, due to the current pandemic, there may be delays in receiving ePackets from China. For up-to-date information on delivery times, it is best to check with your local post office or with the online seller.

How Does ePacket Work on AliExpress? 

On AliExpress, ePacket is one of the shipping methods offered to sellers. When a seller offers ePacket as a shipping option, it means that they are willing to ship their products using this method.

As a buyer, you can select ePacket as your shipping method when you checkout. Once you have placed your order, the seller will purchase the items from their supplier and have them shipped to your address using ePacket.

You can find other sites like eBay or NextSmartShip that offer epacket shipping so you're not solely dependent on AliExpress.

How Does Customs work with ePacket Delivery? 

This would be different for every country, but let's take the US as an example. ePacket delivery can sometimes be delayed by Customs processing.

When an item arrives in the US, it must go through Customs clearance before it can be delivered to the customer. During this process, Customs inspectors will examine the contents of the package and make sure that it does not contain any prohibited items.

If everything checks out, the package will be cleared for delivery and will be sent on its way. However, if there are issues with the contents of the package, it may be held up in Customs for further inspection.

This can sometimes result in delays, so it is important to be aware of this possibility when choosing ePacket delivery for your online orders.

The Pros and Cons of ePacket

There are some pros and cons to using ePacket. Let's go through them all, starting with the pros.


Speed of delivery: Using ePacket, shipping your dropshipping products from China is a lot faster than it was in the past.

Tracking Information: ePacket shipping offers tracking information, so you can keep tabs on your products as they make their way to your customer's doorsteps.

Affordable: ePacket delivery is an affordable shipping option, especially when compared to other express shipping options.

Customs covered by Customer: When shipping with ePacket, the customer is responsible for any customs fees or taxes that may be associated with their order.

Now let's take a look at the cons:


Potential for delays: One of the potential downsides of using ePacket is that it can sometimes be delayed by Customs processing. This is out of your control as the seller, but it is something to be aware of.

Inaccurate tracking information: While ePacket does offer tracking information, it isn't always accurate. There have been times where customers receive their ePacket tracking number but the package doesn't show up for weeks. This isn't a common occurrence, but it is something to be aware of.

ePacket not available in all countries: ePacket delivery is not available in all countries. If you are dropshipping to a country that doesn't have ePacket available, you will need to use another shipping method.

Free ePacket shipping: Beware of this. Some sellers will say they have free epacket shipping but this is not true. They will use another service that takes twice as long.

As you can see, there are some pros and cons with using ePacket as your shipping method of choice. Ultimately, the decision of whether or not to use ePacket will come down to your own personal preferences.

If you're looking for a fast, affordable, and reliable shipping method for your dropshipping business, ePacket delivery is a great option to consider. Just be aware of the potential delays that can occur during Customs processing.

Which Countries Allow ePacket Delivery? 

ePacket delivery is available in many countries around the world, including the United States, Canada, Australia, New Zealand, and much of Europe. A full list of countries that allow ePacket shipping can be seen below:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Croatia
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. Germany
  12. Gibraltar
  13. Great Britain
  14. Greece
  15. Hong Kong
  16. Indonesia
  17. Hungary
  18. Ireland
  19. Israel
  20. Italy
  21. Japan
  22. Kazakhstan
  23. Latvia
  24. Lithuania
  25. Luxembourg
  26. Malaysia
  27. Malta
  28. Mexico
  29. Netherlands
  30. New Zealand
  31. Norway
  32. Poland
  33. Portugal
  34. Russia
  35. Saudi Arabia
  36. Singapore
  37. Spain
  38. South Korea
  39. Sweden
  40. Switzerland
  41. Thailand
  42. Turkey
  43. Ukraine
  44. United Kingdom
  45. United States
  46. Vietnam

How to use ePacket Dropshipping on Shopify? 

To use ePacket dropshipping on Shopify, you first need to sign up for a Shopify account. You'll then need to set up your online store. Once your store is up and running, you'll do your dropshipping from AliExpress. Technically you don't really need Shopify to use ePacket, but it does make the process a lot easier.

EPacket Delivery Requirements

The ePacket delivery option is available for select countries when shipping certain lighter-weight items via USPS. When an item is eligible for ePacket delivery, the seller will see the option listed under "Shipping Options" while creating their listing.

There is no extra charge for selecting ePacket as your shipping method - you will only be charged the USPS First-Class Package International Service rates that are dynamically calculated based on the weight and dimensions of your package, as well as the country it's being shipped to.

In order for an item to be eligible for ePacket delivery, it must meet all of the following requirements:  

  • Weigh less than 4.4 lbs (2 kg) 
  • Have a longest side of no more than 18 inches (45.7 cm) 
  • Value of contents must not exceed $400 
  • Not be sent using Flat Rate pricing 

If you're unsure whether or not your item is eligible for ePacket delivery, contact your local post office or visit https://pe.usps.com/text/dmm300/601.htm#epackets for more information.

Please note that you cannot ship certain items internationally via ePacket due to size or weight restrictions, such as furniture, bicycles, and certain types of electronics.

Does Epacket Deliver to Your Door?

If the country allows ePacket delivery, then these parcels will be delivered by the local carrier, just like with any other small parcel. The ePacket delivery system is designed to work with the local post office systems in each country so that your parcel can be delivered as quickly and efficiently as possible.

Can You Track ePacket in the Us?

Yes, you can track your ePacket shipment using the tracking number that is provided by the seller. You can also use this ePacket tracking number to track your shipment on the USPS website.

ePackets can be tracked by using USPSePacket China Post.


I hope you found this guide on what is ePacket delivery and had made it more clear to you. If you're looking to start a dropshipping business whether it's a general or niche store, ePacket shipping can work for you and your customers.

Be sure to find the best dropshipping suppliers that offer ePacket. Almost all of them from AliExpress do but you might be able to find suppliers that offer it outside of AliExpress.

Finally, if you're new and have not started an online store yet, consider a dropshipping course to help you get started. It's going to help you to move quicker, understand the entire process and save you money by knowing what NOT to do.

Questions or concerns? Feel free to comment below!

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Drew Mann
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